Privacy Policy

Last updated: 9 February 2026

1. Who We Are

Beagle (“we”, “us”, “our”) is operated by Rubytech LLC. We provide an AI-powered booking agent that connects customers with local service professionals via WhatsApp.

2. Information We Collect

When you use Beagle, we may collect:

  • Contact information — your phone number and name as provided via WhatsApp.
  • Booking details — the type of service you request, your postcode, preferred dates/times, and any other details you share in conversation.
  • Payment information — transaction references for deposits processed through our payment provider. We do not store card numbers.
  • Usage data — timestamps, message metadata, and interaction logs used to improve our service.

3. How We Use Your Information

  • To match you with suitable local service providers.
  • To process deposits and facilitate bookings.
  • To communicate with you about your bookings.
  • To improve our service quality and AI accuracy.
  • To comply with legal obligations.

4. Sharing Your Information

We share your information only when necessary:

  • Service providers — we share your name, contact details, and job requirements with the provider we book for you.
  • Payment processors — to process your deposit securely.
  • Legal requirements — if required by law, regulation, or legal process.

We never sell your personal data to third parties.

5. Data Retention

We retain your personal data for as long as necessary to provide our service and fulfil the purposes described in this policy. Booking records are kept for up to 24 months after the service date. You may request deletion of your data at any time by contacting us.

6. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data.
  • Object to or restrict processing of your data.
  • Data portability.

To exercise these rights, message us on WhatsApp or email us at the address below.

7. Security

We use industry-standard security measures to protect your data, including encryption in transit and at rest. However, no method of transmission over the internet is 100% secure.

8. Cookies

Our website uses only essential cookies required for the site to function. We do not use tracking or advertising cookies.

9. Changes to This Policy

We may update this policy from time to time. Material changes will be communicated via our website. Your continued use of Beagle after changes constitutes acceptance.

10. Contact Us

If you have questions about this privacy policy or your personal data, contact us at:
Email: privacy@beagle.bot
WhatsApp: Message us directly